Blanca Love Seat Elephant

Care instructions

Vacuum the sofa regularly using a soft upholstery nozzle to remove dust and dirt. For stains, dab gently with a clean, slightly damp cloth – avoid rubbing, as this can affect the fabric's texture and color.

For an even and smooth surface, we recommend that seat and back cushions, where possible, are plumped and shaped regularly.

If more thorough cleaning is required, we recommend professional upholstery cleaning/dry cleaning. Always follow the cleaning agent's instructions and test on a less visible area first.

Shipping & Returns

Available for delivery throughout the EU, Norway, and the UK. For deliveries to Norway, all customs clearance costs are included in the stated prices.

Delivery time

• Made-to-order furniture is normally produced within 6-8 weeks.
• During high season, summer, and Christmas, production time may be slightly longer due to high demand and holiday periods at our factory.

Delivery and carrying service

• Throughout Sweden, you can choose curbside delivery, and in metropolitan areas (Stockholm, Gothenburg, and Malmö), delivery with carrying service to a designated room is also available. The prices for this depend on where in the country you live and are displayed at checkout when you enter your postal code.
• Please note that carrying service does not include unboxing, assembly, or disposal of packaging.
• If you have ordered products from our accessory range in connection with a larger piece of furniture, such as a sofa, these will be sent as a separate postal parcel to your nearest post office.
• Be sure to measure door frames, stairs, and other spaces that may limit accessibility during delivery. As a consumer, you are responsible for ensuring that the furniture you have ordered can be delivered to the desired location.
• Returns due to limited space are handled as standard returns, where you as a customer will be charged for the failed delivery.
• Please note that you as a customer will be charged for return shipping and any new shipping costs if you are not at home or for any other reason are unable to receive your item at the agreed delivery time.

Archipelago deliveries

• For deliveries to the archipelago, delivery is normally made to the last point accessible by road. If you wish for delivery further out into the archipelago, for example to a ferry terminal or a pier on the island, this can in some cases be arranged for an additional fee. Contact our customer service at info@melimelihome.se in connection with your order, and we will investigate the possibilities and get back to you with a price quote.
• Please note that delivery to a private pier requires the pier to be accessible and safe for transport, and that the carrier can dock by boat.

Assembly

All our Blanca sofas are generally delivered fully assembled in one piece (1 package). The legs are detached upon delivery and can be found under the black protective fabric under the sofa.

Right of withdrawal and returns

• If your item was a stock item at the time of your order, you have the right to return your item within 14 days of receiving your order. The item must be in unused condition, with undamaged packaging and all labels attached.
• For sofas, armchairs, headboards, footstools, upholstery, or other items that were made-to-order at the time of the order, the right of withdrawal applies for 14 days from the date the order was placed. This is because the item is specially ordered or custom-made. If the right of withdrawal is exercised after 14 days from the order date, 30% of the product price will not be refunded.
• In addition to the statutory 14-day right of withdrawal, we at MELIMELI offer an extended return policy of 100 days in total on our furniture, under the same conditions as for the right of withdrawal. In order to utilize your right of return, the product must be in a saleable condition in its original, unopened packaging.
• If your product was a stock item at the time of order, the full price of the product will be refunded upon an approved return. No shipping or return costs will be refunded.
• If your product was a made-to-order item instead, 70% of the product price will be refunded, as the 30% deposit is non-refundable. No shipping or return costs will be refunded.
• To return an item, please contact us at: info@melimelihome.se.
• Please note that a deduction may be made if the product's value has decreased due to it having been handled more than is necessary to determine its properties or function. This may apply, for example, if the return conditions are not met, such as the product not being in "as-new" condition or if the original packaging is damaged or missing.

Refunds

• Refunds are processed once the return has been received and approved.
• When exercising the right of withdrawal, the full amount for the product is refunded.
• Please note that if the item has already been shipped, the shipping cost is not refunded, and you as a customer are responsible for the cost of return shipping.
• Upon return, you as a customer are responsible for the condition of the item during return shipping.
• For furniture, the return shipping fee is the same as the shipping price you paid when ordering and receiving your furniture.