Sheets, carpets and pillows
Have you ordered sheets, carpet or pillows from MELIMELI delivered within 7-10 working days.
The delivery time between ordering and delivery of furniture from MELIMELI is normally 6-8 weeks.
All MELIMELI 's furniture comes in one piece.
In Stockholm and Mälardalen, carry assistance, assembly and removal of packaging is included in the home delivery. In the rest of Sweden, the goods are transported by single-mancar. Carrying aid, installation and removal of packaging are not included. Pick-up takes place at our warehouse in Haninge, south of Stockholm.
Be sure to measure door posts, stairs and angles before ordering. You as a consumer are responsible for ensuring that the furniture you have ordered is able to be delivered all the way in. MELIMELI does not accept returns if the furniture does not fit.
The right of return applies only to carpets, bedding and velvet pillows and is accepted only when the item is unused and all labels remain. The return must be made within 14 days from the date the order is received. If you want a commodity to be returned, contact us by email: email@example.com.
Refunds are made when the return is received and approved. Upon return, the customer is responsible for paying the return shipping and the condition of the goods during shipping back. The fee for return of carpets within Sweden is 600kr and the fee for return within Sweden of bed linen and velvet pillows is 150kr. Fee in the rest of Europe is 900kr and outside Europe the fee is 1200KR.
Furniture: On sofas, armchairs, headboards and footstools, the right of withdrawal applies 14 days from the date the order was placed, this is due to the fact that the product is specially ordered or custom made.
When using the right of withdrawal, the full amount is refunded.