Darling Headboard True White 140 cm

Shipping & Returns

Delivery Countries- SWEDEN- NORWAY- DENMARK- FINLAND- FRANCE- NETHERLANDS- SPAIN- GERMANY- AUSTRIA- SWITZERLAND

SWEDEN

Delivery Time

• Interior details such as blankets, cushion covers, bedding, and ceramics are normally shipped within 2-7 business days.
• In-stock furniture is normally shipped within 3-14 business days.
• Made-to-order furniture is normally shipped within 6-8 weeks.During peak seasons, summer and Christmas, made-to-order items are shipped within 9-11 weeks.

Delivery and In-home Placement

• Throughout Sweden, you can choose curbside delivery or delivery with in-home placement to a designated location. Prices for this depend on where in the country you live and are displayed at checkout when you enter your postal code. Please note that in-home placementdoes notinclude unboxing, assembly, or removal of packaging.
• In some parts of the country, you can also choose assembly with your delivery. This is done at an extra cost and applies to our sofas, armchairs, and ottomans, which are assembled on-site by delivery personnel.
• If you have ordered products from our detailed range with the shipping method "Delivery to Post Office Agent", these will be sent with PostNord or DHL to your nearest post office agent. This also applies to detailed products ordered in conjunction with a larger piece of furniture, such as a sofa or armchair.
• If you have ordered products from our detailed range with the shipping method "Pick Up Yourself", these are collected from our store in Gamla Stan.
• Be careful to measure door frames, staircases, and other spaces that may limit accessibility during delivery. As a consumer, you are responsible for ensuring that the furniture you have ordered can be delivered to the desired location. Returns due to limited space are handled as standard returns where you, as the customer, are charged for failed delivery.
• Please note that as a customer, you will be charged for return shipping and any new shipping costs if you are not at home or for any other reason cannot receive your item at the agreed delivery time.

Archipelago Deliveries

• For deliveries to the archipelago, delivery normally takes place to thelast accessible location by road. If you wish for further delivery into the archipelago, for example to aferry terminal or jetty on the island, this can in some cases be arranged at anadditional cost. Please contact our customer service atinfo@melimelihome.seat the time of your order so we can investigate the possibilities and provide a price quote. Please note that delivery to a private jetty requires that the jetty isaccessible and safe for transport, and that the carrier can moor with a boat.

Assembly

• All furniture is generally delivered pre-assembled in one piece (1 package). This does not apply to our modular sofas where each module is delivered separately.
• Depending on the fabric choice, our Luca 3-seater sofas are delivered with one or both armrests disassembled.

Right of Withdrawal and Return

• If your item is an in-stock item at the time of your order, you have the right to return your item within 14 days of receiving your order.The item must be in unused condition, with undamaged packaging and all labels intact.
• For sofas, armchairs, headboards, ottomans, covers, or other items that are made-to-order at the time of the order, the right of withdrawal applies for 14 days from the date the order was placed. This is because the item is custom-ordered or custom-made. If the right of withdrawal is exercised after 14 days from the placed order, 30% of the product price will not be refunded.
• In addition to the statutory 14-day right of withdrawal, MELIMELI offers an extended return period of a total of 100 days for our furniture, under the same conditions as for the right of withdrawal. To exercise your right of return, the product must be in saleable condition in unopened packaging.
  
  If your product was an in-stock item at the time of order, the full product price will be refunded upon approved return. No shipping or return costs will be refunded.
  If your product was a made-to-order item, 70% of the product price will be refunded, with the 30% down payment being non-refundable. No shipping or return costs will be refunded.
  
  
• The extended right of return does not apply to products from our range of interior details.
• Extended return policy during Christmas for interior details:To ensure you feel confident with your Christmas gift purchases, we have extended the return period. For all orders placed during November and December, the right of return applies until January 7th. This applies to unopened packaging and upon presentation of a receipt or order number.
• To return an item, please contact us:info@melimelihome.se.
• Please note that a deduction may be made if the value of the product has decreased as a result of it being handled more than necessary to ascertain its characteristics or function. This may apply, for example, if the return conditions are not met, such as the product not being in new condition or the original packaging being damaged or missing.

Refunds

• Refunds are processed once the return has been received and approved.
• When exercising the right of withdrawal, the full sum for the product will be refunded. Please note that if the item has already been shipped, the shipping cost will not be refunded and you, as the customer, are responsible for the cost of return shipping.
• In the event of a return, you as the customer are responsible for the condition of the item during return shipping.
• Return shipping for interior details is 150 SEK. For furniture, the return shipping cost is the same as the shipping price you paid when ordering and receiving your furniture.

Unclaimed Packages or Goods

• If you, as a customer, do not pick up your item from the agent within the specified timeframe from PostNord or DHL, it will be sent back to us as an unclaimed package. For this, we charge an administrative fee of 150 SEK, in addition to the costs for shipping and return shipping. This administrative cost applies to smaller items sent with PostNord or DHL, regardless of the order value.
• If you, as a customer, have chosen the "Pick Up Yourself" shipping option, the following applies:
  
  For smaller interior details that can be picked up at our store in Stockholm, your item will be ready for pickup for 14 days from when we processed your order. If you have not picked up your item within that timeframe, the item will be returned to stock and you will be charged an administrative fee of 50 SEK. The remaining amount will be refunded to your chosen payment method.
  
  
• If, for any reason, you as a customer are not at home or cannot receive your item at the agreed delivery time, you will be charged for the return shipping to our warehouse and any new shipping cost.

NORWAY

Customs

• All costs for customs clearance are included in the stated prices.

Delivery Time

• Details such as blankets, cushion covers, bedding, and ceramics are normally shipped within 5-10 business days.
• In-stock furniture is normally shipped within 10-15 business days.
• Made-to-order furniture is normally shipped within 8-10 weeks.

Delivery and In-home Placement

• Furniture is delivered to the property line. Carrying assistance, assembly, and removal of packaging are not included.
• Be careful to measure door frames, staircases, and other spaces that may limit accessibility during delivery. As a consumer, you are responsible for ensuring that the furniture you have ordered can be delivered to the desired location. Returns due to limited space are not accepted.
• Please note that as a customer, you will be charged for return shipping and any new shipping costs if you are not at home or for any other reason cannot receive your item at the agreed delivery time.

Assembly

• All furniture is generally delivered pre-assembled in one piece (1 package). This does not apply to our modular sofas where each module is delivered separately.
• Depending on the fabric choice, our Luca 3-seater sofas are delivered with one or both armrests disassembled.

Right of Withdrawal and Return

• If your item is an in-stock item at the time of your order, you have the right to return your item within 14 days of receiving your order.
• For sofas, armchairs, headboards, ottomans, covers, or other items that are made-to-order at the time of the order, the right of withdrawal applies for 14 days from the date the order was placed. This is because the item is custom-ordered or custom-made. If the right of withdrawal is exercised after 14 days from the placed order, 30% of the product price will not be refunded.
• Extended return policy during Christmas for interior details:To ensure you feel confident with your Christmas gift purchases, we have extended the return period. For all orders placed during November and December, the right of return applies until January 7th. This applies to unopened packaging and upon presentation of a receipt or order number.
• To return an item, please contact us:info@melimelihome.se.
• The item must be in unused condition, with undamaged packaging and all labels intact.

Refunds

• Refunds are processed once the return has been received and approved.
• When exercising the right of withdrawal, the full sum for the product will be refunded. Please note that if the item has already been shipped, the shipping cost will not be refunded and you, as the customer, are responsible for the cost of return shipping.
• In the event of a return, you as the customer are responsible for the condition of the item during return shipping.
• Return shipping is 300 NOK for details, 2500 NOK for rugs, and 5500 NOK for furniture. The return fee will be deducted from the refund.

Unclaimed Packages or Goods

• If you, as a customer, do not pick up your item from the agent within the specified timeframe from PostNord, it will be sent back to us as an unclaimed package. For this, we charge an administrative fee of 300 NOK, in addition to the costs for shipping and return shipping. This administrative cost applies to smaller items sent with PostNord, regardless of the order value.
• If, for any reason, you as a customer are not at home or cannot receive your item at the agreed delivery time, you will be charged for the return shipping to our warehouse and any new shipping cost.

DENMARK

Delivery Time

• Details such as blankets, cushion covers, bedding, and ceramics are normally shipped within 5-10 business days.
• In-stock furniture is normally shipped within 10-15 business days.
• Made-to-order furniture is normally shipped within 8-10 weeks.

Delivery and In-home Placement

• Furniture is delivered to the property line. Carrying assistance, assembly, and removal of packaging are not included.
• Be careful to measure door frames, staircases, and other spaces that may limit accessibility during delivery. As a consumer, you are responsible for ensuring that the furniture you have ordered can be delivered to the desired location. Returns due to limited space are not accepted.
• Please note that as a customer, you will be charged for return shipping and any new shipping costs if you are not at home or for any other reason cannot receive your item at the agreed delivery time.

Assembly

• All furniture is generally delivered pre-assembled in one piece (1 package). This does not apply to our modular sofas where each module is delivered separately.
• Depending on the fabric choice, our Luca 3-seater sofas are delivered with one or both armrests disassembled.

Right of Withdrawal and Return

• If your item is an in-stock item at the time of your order, you have the right to return your item within 14 days of receiving your order.
• For sofas, armchairs, headboards, ottomans, covers, or other items that are made-to-order at the time of the order, the right of withdrawal applies for 14 days from the date the order was placed. This is because the item is custom-ordered or custom-made. If the right of withdrawal is exercised after 14 days from the placed order, 30% of the product price will not be refunded.
• Extended return policy during Christmas for interior details:To ensure you feel confident with your Christmas gift purchases, we have extended the return period. For all orders placed during November and December, the right of return applies until January 7th. This applies to unopened packaging and upon presentation of a receipt or order number.
• To return an item, please contact us:info@melimelihome.se.
• The item must be in unused condition, with undamaged packaging and all labels intact.

Refunds

• Refunds are processed once the return has been received and approved.
• When exercising the right of withdrawal, the full sum for the product will be refunded. Please note that if the item has already been shipped, the shipping cost will not be refunded and you, as the customer, are responsible for the cost of return shipping.
• In the event of a return, you as the customer are responsible for the condition of the item during return shipping.
• Return shipping is 300 DKK for details, 1500 DKK for rugs, and 5000 DKK for furniture. The return fee will be deducted from the refund.

Unclaimed Packages or Goods

• If you, as a customer, do not pick up your item from the agent within the specified timeframe from PostNord, it will be sent back to us as an unclaimed package. For this, we charge an administrative fee of 300 DKK, in addition to the costs for shipping and return shipping. This administrative cost applies to smaller items sent with PostNord, regardless of the order value.
• If, for any reason, you as a customer are not at home or cannot receive your item at the agreed delivery time, you will be charged for the return shipping to our warehouse and any new shipping cost.

FINLAND

Delivery Time

• Details such as blankets, cushion covers, bedding, and ceramics are normally shipped within 5-10 business days.
• In-stock furniture is normally shipped within 10-15 business days.
• Made-to-order furniture is normally shipped within 8-10 weeks.

Delivery and In-home Placement

• Furniture is delivered to the property line. Carrying assistance, assembly, and removal of packaging are not included.
• Be careful to measure door frames, staircases, and other spaces that may limit accessibility during delivery. As a consumer, you are responsible for ensuring that the furniture you have ordered can be delivered to the desired location. Returns due to limited space are not accepted.
• Please note that as a customer, you will be charged for return shipping and any new shipping costs if you are not at home or for any other reason cannot receive your item at the agreed delivery time.

Assembly

• All furniture is generally delivered pre-assembled in one piece (1 package). This does not apply to our modular sofas where each module is delivered separately.
• Depending on the fabric choice, our Luca 3-seater sofas are delivered with one or both armrests disassembled.

Right of Withdrawal and Return

• If your item is an in-stock item at the time of your order, you have the right to return your item within 14 days of receiving your order.
• For sofas, armchairs, headboards, ottomans, covers, or other items that are made-to-order at the time of the order, the right of withdrawal applies for 14 days from the date the order was placed. This is because the item is custom-ordered or custom-made. If the right of withdrawal is exercised after 14 days from the placed order, 30% of the product price will not be refunded.
• Extended return policy during Christmas for interior details:To ensure you feel confident with your Christmas gift purchases, we have extended the return period. For all orders placed during November and December, the right of return applies until January 7th. This applies to unopened packaging and upon presentation of a receipt or order number.
• To return an item, please contact us:info@melimelihome.se.
• The item must be in unused condition, with undamaged packaging and all labels intact.

Refunds

• Refunds are processed once the return has been received and approved.
• When exercising the right of withdrawal, the full sum for the product will be refunded. Please note that if the item has already been shipped, the shipping cost will not be refunded and you, as the customer, are responsible for the cost of return shipping.
• In the event of a return, you as the customer are responsible for the condition of the item during return shipping.
• Return shipping is 30 EUR for details, 150 EUR for rugs, and 500 EUR for furniture. The return fee will be deducted from the refund.

Unclaimed Packages or Goods

• If you, as a customer, do not pick up your item from the agent within the specified timeframe from PostNord, it will be sent back to us as an unclaimed package. For this, we charge an administrative fee of 30 EUR, in addition to the costs for shipping and return shipping. This administrative cost applies to smaller items sent with PostNord, regardless of the order value.
• If, for any reason, you as a customer are not at home or cannot receive your item at the agreed delivery time, you will be charged for the return shipping to our warehouse and any new shipping cost.

FRANCE, NETHERLANDS, SPAIN, GERMANY

Delivery Time

• Details such as blankets, cushion covers, bedding, and ceramics are normally shipped within 10-15 business days.
• In-stock furniture is normally shipped within 15-20 business days.
• Made-to-order furniture is normally shipped within 8-10 weeks.

Delivery and In-home Placement

• Furniture is delivered to the property line. Carrying assistance, assembly, and removal of packaging are not included.
• Be careful to measure door frames, staircases, and other spaces that may limit accessibility during delivery. As a consumer, you are responsible for ensuring that the furniture you have ordered can be delivered to the desired location. Returns due to limited space are not accepted.
• Please note that as a customer, you will be charged for return shipping and any new shipping costs if you are not at home or for any other reason cannot receive your item at the agreed delivery time.

Assembly

• All furniture is generally delivered pre-assembled in one piece (1 package). This does not apply to our modular sofas where each module is delivered separately.
• Depending on the fabric choice, our Luca 3-seater sofas are delivered with one or both armrests disassembled.

Right of Withdrawal and Return

• If your item is an in-stock item at the time of your order, you have the right to return your item within 14 days of receiving your order.
• For sofas, armchairs, headboards, ottomans, covers, or other items that are made-to-order at the time of the order, the right of withdrawal applies for 14 days from the date the order was placed. This is because the item is custom-ordered or custom-made. If the right of withdrawal is exercised after 14 days from the placed order, 30% of the product price will not be refunded.
• Extended return policy during Christmas for interior details:To ensure you feel confident with your Christmas gift purchases, we have extended the return period. For all orders placed during November and December, the right of return applies until January 7th. This applies to unopened packaging and upon presentation of a receipt or order number.
• To return an item, please contact us:info@melimelihome.se.
• The item must be in unused condition, with undamaged packaging and all labels intact.

Refunds

• Refunds are processed once the return has been received and approved.
• When exercising the right of withdrawal, the full sum for the product will be refunded. Please note that if the item has already been shipped, the shipping cost will not be refunded and you, as the customer, are responsible for the cost of return shipping.
• In the event of a return, you as the customer are responsible for the condition of the item during return shipping.
• Return shipping is 50 EUR for details, 250 EUR for rugs, and 850 EUR for furniture. The return fee will be deducted from the refund.

Unclaimed Packages or Goods

• If you, as a customer, do not pick up your item from the agent within the specified timeframe from the shipping company, it will be sent back to us as an unclaimed package. For this, we charge an administrative fee of 50 EUR, in addition to the costs for shipping and return shipping. This administrative cost applies to smaller items shipped from our detailed warehouse, regardless of the order value.
• If you, as a customer, for any reason, are not home or are unable to receive your item at the agreed delivery time, you will be charged for the return shipping to our warehouse and any new shipping costs.