Dahlia Original 3-Seat Sofa Blush

Shipping & Returns

Delivery Countries- SWEDEN- NORWAY- DENMARK- FINLAND- FRANCE- NETHERLANDS- SPAIN- GERMANY- AUSTRIA- SWITZERLAND

SWEDEN

Delivery Time

• Interior details such as blankets, cushion covers, bed linen, and ceramics are normally dispatched within 2-7 working days.
• Furniture in stock is normally dispatched within 3-14 working days.
• Made-to-order furniture is normally dispatched within 6-8 weeks.During high season, summer, and Christmas, made-to-order items are dispatched within 9-11 weeks instead.

Delivery and In-home Placement

• Throughout Sweden, you can choose kerbside delivery or delivery with in-home placement to the designated location. Prices for this depend on where you live in the country and will be shown at checkout when you enter your postcode. Please note that in-home placement does notinclude unpacking, assembly, or removal of packaging.
• In some parts of the country, you can also choose assembly with your delivery. This is subject to an additional cost and applies to our sofas, armchairs, and footstools, which are assembled on-site by delivery personnel.
• If you have ordered products from our retail range with the shipping method "Delivery to Postal Agent", these will be sent by PostNord or DHL to your nearest postal agent. This also applies to retail products ordered in conjunction with a larger piece of furniture, such as a sofa or armchair.
• If you have ordered products from our retail range with the shipping method "Self-Collection", these can be picked up at our store in Gamla Stan.
• Please ensure to measure doorways, stairs, and other spaces that may limit accessibility during delivery. As a consumer, you are responsible for ensuring that the furniture you have ordered can be delivered to the desired location. Returns due to limited space are handled as standard returns, where you, as the customer, will be charged for failed delivery.
• Please note that you, as the customer, will be charged for the return shipping and any new shipping costs if you are not at home or for any other reason cannot receive your item at the agreed delivery time.

Archipelago Deliveries

• For deliveries to the archipelago, delivery normally takes place to the last accessible location by road. If you wish for further delivery into the archipelago, for example to a ferry terminal or jetty on the island, this can in some cases be arranged at an additional cost. Please contact our customer service at info@melimelihome.sewhen placing your order, and we will investigate the possibilities and provide a price proposal. Please note that delivery to a private jetty requires that the jetty is accessible and safe for transport, and that the transporter can dock with a boat.

Assembly

• All furniture is generally delivered fully assembled in one piece (1 package). This does not apply to our modular sofas, where each module is delivered separately.
• Depending on the fabric choice, our Luca 3-seater sofas are delivered with one or both armrests disassembled.

Right of Withdrawal and Return

• If your item is an in-stock item at the time of your order, you have the right to return your item within 14 days from the date your order was received.The item must be in unused condition, with undamaged packaging and all tags intact.
• For sofas, armchairs, headboards, footstools, covers, or other items that are made-to-order at the time of order, the right of withdrawal applies for 14 days from the date the order was placed. This is because the item is specially ordered or custom-made. For exercising the right of withdrawal after 14 days from the placed order, 30% of the product price will not be refunded.
• In addition to the statutory 14-day right of withdrawal, MELIMELI offers an extended right of return of a total of 100 days on our furniture, under the same conditions as for the right of withdrawal. To exercise your right of return, the product must be in saleable condition in unopened packaging/wrapping.
  
  If your product was an in-stock item at the time of order, the full product price will be refunded upon approved return. No shipping or return costs will be refunded.
  If your product was a made-to-order item instead, 70% of the product price will be refunded, with a 30% non-refundable down payment. No shipping or return costs will be refunded.
  
  
• The extended right of return does not apply to products from our range of interior details.
• Extended right of return during Christmas for interior details:To ensure you feel confident with your Christmas gift purchases, we have extended the right of return. For all orders placed during November and December, the right of return applies until January 7th. This applies to unopened packaging and upon presentation of a receipt or order number.
• To return an item, please contact us: info@melimelihome.se.
• Please note that a deduction may be made if the product's value has decreased as a result of it being handled more than necessary to determine its characteristics or function. This may, for example, apply if the return conditions are not met, such as the product not being in new condition or the original packaging or wrapping being damaged or missing.

Refund

• A refund will be issued once the return has been received and approved.
• When exercising the right of withdrawal, the full amount for the product will be refunded. Please note that if the item has already been shipped, the shipping cost will not be refunded, and you, as the customer, will bear the cost of the return shipping.
• In case of return, you, as the customer, are responsible for the condition of the item during return shipping.
• The return shipping cost for interior details is 150 SEK. For furniture, the return shipping cost is the same as the shipping price you paid when ordering and delivering your furniture.

Unclaimed packages or items

• If you, as a customer, do not pick up your item at the agent within the specified timeframe from PostNord or DHL, it will be returned to us as an unclaimed package. For this, we charge an administrative fee of 150 SEK, in addition to the shipping and return shipping costs. This administrative cost applies to smaller items sent by PostNord or DHL, regardless of order value.
• If you, as a customer, have chosen the shipping option "Self-Collection", the following applies:
  
  For smaller interior details that can be picked up at our store in Stockholm, your item will be ready for collection for 14 days from the date we processed your order. If you have not picked up your item within that timeframe, the item will be put back into stock, and you will be charged an administrative fee of 50 SEK. The remaining amount will be refunded to your chosen payment method.
  
  
• If you, as the customer, for any reason, are not at home or cannot receive your item at the agreed delivery time, you will be charged for the return shipping to our warehouse and any new shipping cost.

NORWAY

Customs

• All customs clearance costs are included in the stated prices.

Delivery Time

• Details such as blankets, cushion covers, bed linen, and ceramics are normally dispatched within 5-10 working days.
• Furniture in stock is normally dispatched within 10-15 working days.
• Made-to-order furniture is normally dispatched within 8-10 weeks.

Delivery and In-home Placement

• Furniture is delivered to the property line. Carrying assistance, assembly, and removal of packaging are not included.
• Please ensure to measure doorways, stairs, and other spaces that may limit accessibility during delivery. As a consumer, you are responsible for ensuring that the furniture you have ordered can be delivered to the desired location. Returns due to limited space are not accepted.
• Please note that you, as the customer, will be charged for the return shipping and any new shipping costs if you are not at home or for any other reason cannot receive your item at the agreed delivery time.

Assembly

• All furniture is generally delivered fully assembled in one piece (1 package). This does not apply to our modular sofas, where each module is delivered separately.
• Depending on the fabric choice, our Luca 3-seater sofas are delivered with one or both armrests disassembled.

Right of Withdrawal and Return

• If your item is an in-stock item at the time of your order, you have the right to return your item within 14 days from the date your order was received.
• For sofas, armchairs, headboards, footstools, covers, or other items that are made-to-order at the time of order, the right of withdrawal applies for 14 days from the date the order was placed. This is because the item is specially ordered or custom-made. For exercising the right of withdrawal after 14 days from the placed order, 30% of the product price will not be refunded.
• Extended right of return during Christmas for interior details:To ensure you feel confident with your Christmas gift purchases, we have extended the right of return. For all orders placed during November and December, the right of return applies until January 7th. This applies to unopened packaging and upon presentation of a receipt or order number.
• To return an item, please contact us: info@melimelihome.se.
• The item must be in unused condition, with undamaged packaging and all tags intact.

Refund

• A refund will be issued once the return has been received and approved.
• When exercising the right of withdrawal, the full amount for the product will be refunded. Please note that if the item has already been shipped, the shipping cost will not be refunded, and you, as the customer, will bear the cost of the return shipping.
• In case of return, you, as the customer, are responsible for the condition of the item during return shipping.
• The return shipping cost is 300 NOK for details, 2500 NOK for rugs, and 5500 NOK for furniture. The return fee will be deducted upon refund.

Unclaimed packages or items

• If you, as a customer, do not pick up your item at the agent within the specified timeframe from PostNord, it will be returned to us as an unclaimed package. For this, we charge an administrative fee of 300 NOK, in addition to the shipping and return shipping costs. This administrative cost applies to smaller items sent by PostNord, regardless of order value.
• If you, as the customer, for any reason, are not at home or cannot receive your item at the agreed delivery time, you will be charged for the return shipping to our warehouse and any new shipping cost.

DENMARK

Delivery Time

• Details such as blankets, cushion covers, bed linen, and ceramics are normally dispatched within 5-10 working days.
• Furniture in stock is normally dispatched within 10-15 working days.
• Made-to-order furniture is normally dispatched within 8-10 weeks.

Delivery and In-home Placement

• Furniture is delivered to the property line. Carrying assistance, assembly, and removal of packaging are not included.
• Please ensure to measure doorways, stairs, and other spaces that may limit accessibility during delivery. As a consumer, you are responsible for ensuring that the furniture you have ordered can be delivered to the desired location. Returns due to limited space are not accepted.
• Please note that you, as the customer, will be charged for the return shipping and any new shipping costs if you are not at home or for any other reason cannot receive your item at the agreed delivery time.

Assembly

• All furniture is generally delivered fully assembled in one piece (1 package). This does not apply to our modular sofas, where each module is delivered separately.
• Depending on the fabric choice, our Luca 3-seater sofas are delivered with one or both armrests disassembled.

Right of Withdrawal and Return

• If your item is an in-stock item at the time of your order, you have the right to return your item within 14 days from the date your order was received.
• For sofas, armchairs, headboards, footstools, covers, or other items that are made-to-order at the time of order, the right of withdrawal applies for 14 days from the date the order was placed. This is because the item is specially ordered or custom-made. For exercising the right of withdrawal after 14 days from the placed order, 30% of the product price will not be refunded.
• Extended right of return during Christmas for interior details:To ensure you feel confident with your Christmas gift purchases, we have extended the right of return. For all orders placed during November and December, the right of return applies until January 7th. This applies to unopened packaging and upon presentation of a receipt or order number.
• To return an item, please contact us: info@melimelihome.se.
• The item must be in unused condition, with undamaged packaging and all tags intact.

Refund

• A refund will be issued once the return has been received and approved.
• When exercising the right of withdrawal, the full amount for the product will be refunded. Please note that if the item has already been shipped, the shipping cost will not be refunded, and you, as the customer, will bear the cost of the return shipping.
• In case of return, you, as the customer, are responsible for the condition of the item during return shipping.
• The return shipping cost is 300 DKK for details, 1500 DKK for rugs, and 5000 DKK for furniture. The return fee will be deducted upon refund.

Unclaimed packages or items

• If you, as a customer, do not pick up your item at the agent within the specified timeframe from PostNord, it will be returned to us as an unclaimed package. For this, we charge an administrative fee of 300 DKK, in addition to the shipping and return shipping costs. This administrative cost applies to smaller items sent by PostNord, regardless of order value.
• If you, as the customer, for any reason, are not at home or cannot receive your item at the agreed delivery time, you will be charged for the return shipping to our warehouse and any new shipping cost.

FINLAND

Delivery Time

• Details such as blankets, cushion covers, bed linen, and ceramics are normally dispatched within 5-10 working days.
• Furniture in stock is normally dispatched within 10-15 working days.
• Made-to-order furniture is normally dispatched within 8-10 weeks.

Delivery and In-home Placement

• Furniture is delivered to the property line. Carrying assistance, assembly, and removal of packaging are not included.
• Please ensure to measure doorways, stairs, and other spaces that may limit accessibility during delivery. As a consumer, you are responsible for ensuring that the furniture you have ordered can be delivered to the desired location. Returns due to limited space are not accepted.
• Please note that you, as the customer, will be charged for the return shipping and any new shipping costs if you are not at home or for any other reason cannot receive your item at the agreed delivery time.

Assembly

• All furniture is generally delivered fully assembled in one piece (1 package). This does not apply to our modular sofas, where each module is delivered separately.
• Depending on the fabric choice, our Luca 3-seater sofas are delivered with one or both armrests disassembled.

Right of Withdrawal and Return

• If your item is an in-stock item at the time of your order, you have the right to return your item within 14 days from the date your order was received.
• For sofas, armchairs, headboards, footstools, covers, or other items that are made-to-order at the time of order, the right of withdrawal applies for 14 days from the date the order was placed. This is because the item is specially ordered or custom-made. For exercising the right of withdrawal after 14 days from the placed order, 30% of the product price will not be refunded.
• Extended right of return during Christmas for interior details:To ensure you feel confident with your Christmas gift purchases, we have extended the right of return. For all orders placed during November and December, the right of return applies until January 7th. This applies to unopened packaging and upon presentation of a receipt or order number.
• To return an item, please contact us: info@melimelihome.se.
• The item must be in unused condition, with undamaged packaging and all tags intact.

Refund

• A refund will be issued once the return has been received and approved.
• When exercising the right of withdrawal, the full amount for the product will be refunded. Please note that if the item has already been shipped, the shipping cost will not be refunded, and you, as the customer, will bear the cost of the return shipping.
• In case of return, you, as the customer, are responsible for the condition of the item during return shipping.
• The return shipping cost is 30 EUR for details, 150 EUR for rugs, and 500 EUR for furniture. The return fee will be deducted upon refund.

Unclaimed packages or items

• If you, as a customer, do not pick up your item at the agent within the specified timeframe from PostNord, it will be returned to us as an unclaimed package. For this, we charge an administrative fee of 30 EUR, in addition to the shipping and return shipping costs. This administrative cost applies to smaller items sent by PostNord, regardless of order value.
• If you, as the customer, for any reason, are not at home or cannot receive your item at the agreed delivery time, you will be charged for the return shipping to our warehouse and any new shipping cost.

FRANCE, NETHERLANDS, SPAIN, GERMANY

Delivery Time

• Details such as blankets, cushion covers, bed linen, and ceramics are normally dispatched within 10-15 working days.
• Furniture in stock is normally dispatched within 15-20 working days.
• Made-to-order furniture is normally dispatched within 8-10 weeks.

Delivery and In-home Placement

• Furniture is delivered to the property line. Carrying assistance, assembly, and removal of packaging are not included.
• Please ensure to measure doorways, stairs, and other spaces that may limit accessibility during delivery. As a consumer, you are responsible for ensuring that the furniture you have ordered can be delivered to the desired location. Returns due to limited space are not accepted.
• Please note that you, as the customer, will be charged for the return shipping and any new shipping costs if you are not at home or for any other reason cannot receive your item at the agreed delivery time.

Assembly

• All furniture is generally delivered fully assembled in one piece (1 package). This does not apply to our modular sofas, where each module is delivered separately.
• Depending on the fabric choice, our Luca 3-seater sofas are delivered with one or both armrests disassembled.

Right of Withdrawal and Return

• If your item is an in-stock item at the time of your order, you have the right to return your item within 14 days from the date your order was received.
• For sofas, armchairs, headboards, footstools, covers, or other items that are made-to-order at the time of order, the right of withdrawal applies for 14 days from the date the order was placed. This is because the item is specially ordered or custom-made. For exercising the right of withdrawal after 14 days from the placed order, 30% of the product price will not be refunded.
• Extended right of return during Christmas for interior details:To ensure you feel confident with your Christmas gift purchases, we have extended the right of return. For all orders placed during November and December, the right of return applies until January 7th. This applies to unopened packaging and upon presentation of a receipt or order number.
• To return an item, please contact us: info@melimelihome.se.
• The item must be in unused condition, with undamaged packaging and all tags intact.

Refund

• A refund will be issued once the return has been received and approved.
• When exercising the right of withdrawal, the full amount for the product will be refunded. Please note that if the item has already been shipped, the shipping cost will not be refunded, and you, as the customer, will bear the cost of the return shipping.
• In case of return, you, as the customer, are responsible for the condition of the item during return shipping.
• The return shipping cost is 50 EUR for details, 250 EUR for rugs, and 850 EUR for furniture. The return fee will be deducted upon refund.

Unclaimed packages or items

• If you, as a customer, do not pick up your item at the agent within the specified timeframe from the shipping company, it will be returned to us as an unclaimed package. For this, we charge an administrative fee of 50 EUR, in addition to the shipping and return shipping costs. This administrative cost applies to smaller items sent from our retail warehouse, regardless of order value.
• If you, as a customer, for any reason are not at home or cannot receive your item at the agreed delivery time, you will be charged for the return shipping to our warehouse and any new shipping cost.