Vivi Armchair Teddy

Care Instructions

Vacuum the armchair regularly using a soft upholstery attachment to remove dust and dirt. In case of stains, gently blot with a clean, slightly damp cloth. Avoid rubbing, as this may affect the fabric's texture and colour.

For more thorough cleaning, we recommend professional upholstery cleaning or dry cleaning. Always follow the cleaning product's instructions and test on a small, inconspicuous area first.

Shipping & Returns

Available for delivery throughout the EU, Norway and the UK. For deliveries to Norway, all customs clearance costs are included in the listed prices.

Delivery Times

• Furniture items in stock are normally dispatched within 3–14 business days.
• Made-to-order furniture is normally produced within 6–8 weeks. During peak seasons, summer and Christmas, production times may be slightly longer due to high demand and holiday closures at our factory.

Delivery & Carry-In Service

• Throughout Sweden, you can choose curbside delivery. In major metropolitan areas (Stockholm, Gothenburg and Malmö), we also offer a carry-in service, where your furniture is delivered to your designated location inside your home. Shipping costs vary depending on your location and are displayed at checkout once you enter your postal code. Please note that the carry-in service does not include unpacking, assembly or removal of packaging materials.
• In certain parts of Sweden, you can also add an assembly service for your armchair to your delivery. This service is available at an additional cost and is carried out on-site by the delivery team.
• If you have ordered smaller home accessories together with a larger furniture item, such as an armchair, these will be shipped separately as a parcel to your nearest collection point.
• Please make sure to measure doorways, staircases and any other spaces that may restrict access during delivery. As a customer, you are responsible for ensuring that your ordered furniture can be delivered to your desired location. Returns due to restricted access will be handled as standard returns, and you will be charged for the unsuccessful delivery.
• Please note that if you are not at home or are otherwise unable to receive your order at the agreed delivery time, you will be charged for the return shipping costs and any additional costs for a new delivery.

Deliveries to Islands & Archipelago Areas

• For deliveries to islands and archipelago areas, delivery is normally made to the last location accessible by road. If you require delivery further into the archipelago, for example to a ferry terminal or a jetty on the island, this may be arranged in certain cases for an additional fee. Please contact our customer service team at info@melimelihome.se when placing your order, and we will look into the available options and provide you with a quote. Please note that delivery to a private jetty requires the jetty to be accessible and safe for transport, and that the carrier must be able to dock a boat there.

Assembly

• All our armchairs are generally delivered fully assembled in one piece (one package).

Right of Withdrawal & Returns

• If your item was in stock at the time of purchase, you have the right to return it within 14 days of receiving your order. The item must be unused, with undamaged packaging and all original labels attached.
• For sofas, armchairs, headboards, ottomans, upholstery covers and other items that were made to order at the time of purchase, the 14-day withdrawal period starts from the date the order was placed, as these items are specially ordered or custom-made. If you exercise your right of withdrawal more than 14 days after placing your order, 30% of the product price will not be refunded.
• In addition to the statutory 14-day right of withdrawal, MELIMELI offers an extended return period of up to 100 days for our furniture, subject to the same conditions as the right of withdrawal. To qualify for a return, the product must be in resalable condition, with its original packaging unopened and intact.
• If your product was in stock at the time of purchase, the full product price will be refunded once the return has been approved. Shipping and return costs are non-refundable.
• If your product was made to order, 70% of the product price will be refunded, while the 30% deposit is non-refundable. Shipping and return costs are non-refundable.
• To arrange a return, please contact us at info@melimelihome.se.
• Please note that a deduction may be made if the product's value has decreased as a result of handling beyond what is necessary to establish its nature, characteristics or functionality. This may apply, for example, if the return conditions are not met, such as when the product is no longer in new condition or the original packaging is damaged or missing.

Refunds

• Refunds are processed once the returned item has been received and approved. When exercising your right of withdrawal, the full product price will be refunded.
• Please note that if the item has already been dispatched, the original shipping cost will not be refunded, and you will be responsible for the return shipping costs. As a customer, you are responsible for the condition of the item during return transport.
• For furniture, the return shipping cost is equal to the original shipping fee paid when placing your order.
• If you are not at home or are otherwise unable to receive your order at the agreed delivery time, you will be charged for the return shipping costs to our warehouse and any additional costs for a new delivery.